Privacy Policy
Effective Date: 11-10-2025
At FALWRK, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or use our services, including CCTV solutions, IT services, and other digital solutions in Saudi Arabia.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company details, and billing information when you contact us, request a quote, or use our services.
Usage Data: Information on how you interact with our website, including pages visited, time spent, IP address, browser type, and device information.
Cookies & Tracking: We use cookies and similar technologies to improve website functionality, enhance user experience, and analyze traffic.
2. How We Use Your Information
Your information is used for purposes including:
Providing our services and solutions efficiently.
Responding to inquiries and customer support requests.
Improving our website, products, and services.
Sending updates, promotional content, or service announcements (with your consent).
Ensuring the security and integrity of our systems and services.
3. How We Protect Your Information
We implement robust technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. These measures include:
Secure servers and encryption technologies.
Access controls for authorized personnel only.
Regular monitoring and updates of security systems.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data:
With trusted service providers who assist us in delivering our services.
If required by law, regulation, or legal process.
To protect our rights, property, or safety, or that of others.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze site performance. You can manage or disable cookies in your browser settings, but this may affect website functionality.
6. Your Privacy Rights
You have the right to:
Access the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data, subject to legal or contractual obligations.
Opt-out of marketing communications at any time.
To exercise these rights, contact us at: info@falwrk.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The effective date will be updated when changes are made.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
FALWRK – CCTV & IT Solutions
Email: info@falwrk.com
Phone: +966 53 774 950